Privacy Policy

Last Updated: June, 2026

Please review this Privacy Policy carefully before using our website or services.

1. Interpretation

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or interact with www.backtoselfpsychotherapy.com (the “Site”) and when you purchase items from our Store.

2. Personal Information We Collect

We collect two main types of information:

Device Information: When you visit the Site, we automatically collect data about your device, including your web browser, IP address, time zone, and cookies. We also gather data about how you engage with the Site (pages viewed, search terms, etc.).

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely through our payment processors), email address, and phone number.

3. How We Use Your Information

We use the Order Information generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).

We use the Device Information to help us screen for potential risk and fraud, and more generally to improve and optimize our Site.

4. Third-Party Sharing & Service Providers

We share your Personal Information with trusted third parties to help us operate our business:

Squarespace: Our website and shop are hosted by Squarespace. They provide the e-commerce infrastructure that allows us to sell our products to you.

Payment Processors: We use secure payment processors (such as Squarespace Payments/Stripe) to handle online store transactions. If you choose to pay for services via e-transfer, your transaction is securely handled through Interac and your banking institution. We never store or see your full financial account credentials.

Order Fulfillment Partners: Because our shop items are custom-printed on demand, your name, shipping address, and order details are securely shared with our print-on-demand fulfillment partners strictly for the purpose of printing and delivering your items.

Analytics: We use Squarespace Analytics to understand site traffic and user behavior in an anonymized format.

5. Cookies

This Site uses cookies to ensure proper functionality and enhance user experience.

Functional and Required Cookies are always active to allow Squarespace to securely deliver this website.

Analytics and Performance Cookies are used only when you accept the cookie banner.

You may adjust your browser settings to block or delete cookies at any time.

6. Clinical Privacy (PHI) vs. Shop Privacy

Personal Health Information (PHI) collected for clinical therapeutic services is kept entirely separate from our website infrastructure and store database.

If you are a client of Back to Self Psychotherapy, your clinical booking, medical records, and therapeutic billing details are handled exclusively through Jane App, a secure, electronic medical records platform built to comply with Ontario's Personal Health Information Protection Act (PHIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). No healthcare data is ever shared with, or accessible by, Squarespace or our e-commerce fulfillment partners.

7. Marketing Communications

If you opt-in to our newsletter, we may send you informational or marketing emails. You can unsubscribe at any time using the link at the bottom of any email.

8. Data Security

Back to Self Psychotherapy takes reasonable precautions to protect your data. However, no system can fully eliminate the risk of misuse by third parties. Information transmitted online may be accessible globally. If a data breach occurs, we will notify you promptly as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most recent version will always be available on this page.

10. Privacy Contact Information

If you have questions, concerns, or wish to exercise your data rights under Ontario or Canadian privacy legislation, please contact us at:

Email: info@backtoselfpsychotherapy.com

Location: Ontario, Canada